Description:

This webinar covers many of the common issues facing property managers and property owners today. We will go over how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. Also, one of the hot topics is Assistance animals. You will learn the correct way to handle these requests.

All of these problems are a daily occurrence at most properties. This seminar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations. We will cover all matters of actual lease violations and what can be done to enforce any violations that may occur. Covered are the most common lease violations, how to effectively communicate to the tenants when they do violate the lease or house rules. Also , how best to documents the type of infractions and what is needed for an eviction. Consideration is also given to the resident files and what policies and procedures must be in place to satisfy HUD’s requirements.

Session Highlights:

• How do I handle resident harassment and bullying?
• What do I do about pets and companion/service animals?
• How do I handle unauthorized residents?
• Subleasing?
• What do I do with pet infraction’s?
• I have parking violations-now what?
• Damages found during inspections.
• Drugs – smoking weed, now what?
• How to handle noise complaints.
• How about amenities violations?
• Communication documentation
• Texting documentation.
• Answers to many questions about service/assistive animals

Learning Objectives:

All of these problems are a daily occurrence at most properties. This seminar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations. We will cover all matters of actual lease violations and what can be done to enforce any violations that may occur.

This Webinar will also cover the most common lease violations, how to effectively communicate to the tenants when they do violate the lease or house rules. Also, how best to documents the type of infractions and what is needed for an eviction. Consideration is also given to the resident files and what policies and procedures must be in place to satisfy HUD’s requirements.

Who Should Attend:

• Property Manager
• Property Owner
• Housing Authorities Directors
• Housing Authorities Staff
• Community Manager
• County Professionals
• Maintenance Directors/Managers/Supervisors
• Builders/Developers
• Real-estate Agents
• Realtors

*PPT for reference.
*Can’t attend the live session? Choose the Digital Download option to watch the session later.

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management, and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations, and the general public. For over twenty years was involved in the appraisal of residential, multi-family, farm, and commercial properties throughout the Midwest.